11/22/2023 0 Comments Dominos online customer care![]() I was so annoyed last night that I should visit their outlet & should talk to the manager directly but Then I thought it will be of no use when they are just not responding on calls. Just that Dominos has got branding & so many coutomers they cant act so rudely with people. Order getting delivered in 30 minutes is not applicable to any of Chennai outlet but if you are commiting for 1 hour then you should not behave so rude. & it was too late that we cant order from anywhere but had to cook at 10.15pm. It was so annoying if you can deliever atleast inform the coustomer & he should not wait. We again waited for 15 minutes & then continously from 9.30pm till 10.00pm, I was calling but there was no one to answer the call, forget about the pizzas. I called around 9.10pm & the executive was very rude & told me it will get delivered in another 5 minutes as the person is on the way. I waited till 9.00pm but there was no delivery. ![]() The excutive told me clearly it will take 1 hour to deliver, for which I said its ok. ![]() We ordered Pizza yesterday at 7.51pm & the bill amount was close to Rs. Is the company trying to cheat clients?Īn international brand is turning into an Indian nightmare. And it can take much longer to deliver to your door step. One of the most hilarious one was that Dominos is only responsible for delivering the order till the society gate. Once I got a 300 rupee discount and other times I got arguments and stupid reasons for not making it on time. Even the packaging is dirty and needs to be wiped at home before we can even open the packaging. Once I actually received a pizza with three pieces of bread and three pieces with ALL the topping. Just dump everything on the plate without concern about the portions or even distribution of toppings. The quality of food and even the packaging is ridiculously 'Dhaba' style. That is the responsibility of the Manager and Dominos. I can understand that the team members can be true but I don't think customers should be the harassed to train these new members. Most of the team, Manager included, make up their own policies and rules. PLEASE DONT ORDER IN DOMINOS.This complaint is regarding three things: I need an explanation for this else I would provoke this in women's forum as a disrespectful gesture towards a woman. Is this what Dominos has taught to its employees to treat a customer?He is bringing dominos down. What is the big deal?" Is that the way a women is treated? We are not beggars. Else leave the place!" I said this is not the way to treat your customer. which was butterscotch mousse cake and boneless chicken wings. We received the order and reached our table and found 2 items missing our of 6. He collected 1000 rs from us for extra cheese to be 100rs and an extra Pepsi bottle for be 60rs, however this is not mentioned in the bill. The person on the counter named Sarankumar took only 4 orders on bill stating the bill value to be 839.94rs. It has been delivered in around 1.6 hours after making so many calls. I ordered again on 19th october with order no 81. I ordered again the same 28th at 02:01:28 pm, He replied as "please order the same with cash on delivery, This time, i connected to Dominos rr nagar manager - "mahesh shetty", I didn't get any call from them, called again 28th,Ĭonnected to the restaurent after expending some time. Next day, i called again customer care for asking the refund, connected to the restaurentĪsked about refund got response like "please give your number, our manager will contact you with in 2-3 hours." Restaurent is busy so will refund the amount with in 24 hour" I waited till one and half hour after that call, didn't got the pizza.Ĭalled again customer care, connected to restaurent,Īsked for the same, got excused as "delivery boy was not available, ![]() Received the uncooked pizza (Row material), garlic bread.Ĭalled customer care, connected to restaurent,Įxplained the same, got response as will deliver the same in next 40 minutes. I ordered one cheesy, one veg-loaded pizzaĪnd one garlic bread on 25th september at 07:30 pm (Order no: 133),
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |